A skill that every leader, especially those leading significant change, must have is the ability to engage others in dialogue.
Conflict is a necessary by-product of bringing any group of bright, committed, independent, creative thinkers together to solve a problem to achieve a goal.
We are in a period of radical change; a time of unimaginable progress and wondrous innovation, of possibilities and opportunities.
Awareness, gives you choices in negotiation. Without awareness, you are in the act-react loop, the least powerful place for a negotiator to be.
The great leader understands that he or she is responsible for the entire organization and they cannot lead alone. They need a solid structure, good people, organization of work and accountability, lines of communication, ways to evaluate, recognize, and reward performance.